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Shipping policy

At USA Apteka, we are committed to providing fast and reliable delivery of your orders. We understand how important it is to receive your necessary medications and health products on time, so we offer flexible and reliable shipping options across the United States and more than 40 countries around world.

 

SHIPPING AND LOCAL DELIVERY

The U.S. Postal Service observes 11 official holidays annually. These days post offices will be closed and the Postal Service will not deliver regular mail or packages.

Here are the Postal Service holidays for 2024:
New Year’s Day: Monday, Jan. 1
Martin Luther King Jr. Day: Monday, Jan. 15
Presidents Day: Monday, Feb. 19
Memorial Day: Monday, May 27
Juneteenth National Independence Day:Wednesday, June 19
Independence Day: Thursday, July 4
Labor Day: Monday, Sept. 2
Columbus Day: Monday, Oct. 14
Veterans Day: Monday, Nov. 11
Thanksgiving: Thursday, Nov. 28
Christmas Day: Wednesday, Dec. 25

Local Delivery: We are pleased to offer local delivery services within a 7-mile radius of the 19116 ZIP code in Philadelphia, PA. A flat delivery fee of $10 will be applied to your order.

Domestic Shipping (USA): For orders within the USA, we provide complimentary shipping on all purchases exceeding $59. To avail of this offer, please ensure to select the 'FREE SHIPPING' option during checkout.

Handling Policy

Our handling policy stipulates that orders require up to 24 hours for collection and packing prior to shipment, provided that it is a business day.

Delivery Times

  • USPS Ground Advantage is a service that takes 2–5 business days.
  • USPS Priority Mail has an estimated delivery time of 1–3 business days.
  • USPS Priority Mail Express service guarantees next-day to 2-day delivery by 6 PM. We strive to dispatch your order as promptly as possible. However, due to our handling procedures and the timing of preparation, orders placed on Friday may experience a delay in shipment. We apologize for any inconvenience this may cause. For faster processing, we recommend using this shipping option from Monday to Thursday.

Please be advised that this timeframe does not include the date the order was placed.

Please note that there may be delays due to mailing processes. USA Apteka is not responsible for any shipping delays caused by the postal service.

Shipping Costs

Shipping costs depend on your location and the chosen shipping method. The exact cost will be calculated at checkout.

Order Tracking

After your order is shipped, you will receive a notification with a tracking number to monitor your package.

Below are the details for shipping to various regions: 

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International Shipping: For our international customers, we offer a selection of shipping options through USPS, UPS, and FedEx. Our online platform currently supports shipping to over 40 international destinations:

- Australia
- Canada
- Mexico
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Germany
- Hong Kong SAR
- Israel
- Japan
- Malaysia
- New Zealand
- Norway
- Singapore
- South Korea
- Switzerland
- United Arab Emirates
- United Kingdom

Should your location not be listed, we encourage you to reach out to us for assistance.

Please note, the responsibility for any customs duties, taxes, or additional fees associated with international orders rests solely with the customer.

General Shipping Information:

  • Our processing hours are from Monday to Friday, 9 AM to 5 PM EST, excluding public holidays.
  • Orders are typically dispatched within 24-48 hours from the time they are received. Please note, dispatch times may vary based on product availability.
  • Fulfillment of orders is carried out from our locations in Philadelphia, PA, and Greenacres, FL.
  • Orders placed during weekends, on holidays, or after 1 PM EST will be processed on the next business day.
  • Upon order placement, you will receive confirmation emails regarding your order, payment, and shipping details, including a tracking number for your shipment. You may track the status of your order at any given time.